Portfolio
PMO & Marketing Operations | I turn ambiguity into structure, and structure into results people can feel.
Request CVI have never had a perfectly linear career path, and that is exactly what I love about it. I started in content and storytelling before finding myself drawn to the systems, processes, and collaboration that turn ideas into outcomes. That curiosity led me into project management, operations, and business transformation.
Today, I work at the intersection of people, process, and execution. Over the last six years, I have stepped into programs that were genuinely chaotic, ambiguous mandates, teams unsure of what leadership actually wanted, deadlines that assumed clarity nobody had yet. My role has consistently been the same one: find the midpoint between what is being asked for and what is actually possible, and lead the team there with empathy rather than pressure.
I am passionate about continuous improvement, operational excellence, and exploring how AI can help teams work smarter and focus on higher value work. The projects below are less about the tools I used and more about the moments where structure had to be built from scratch, often under pressure, and always with people on the other end of the outcome.
Scattered pods, no shared workflow, and 1,450+ physician bios on the line. Here is how the pieces came together.
02Chaotic handoffs, a leadership team asking for more than delivery could give, and a copywriter who had to become the bridge.
03Teaching a machine to think creatively, without letting the humans on the team feel replaced by it.
04Turning a technical tool launch into something a global practitioner network actually wanted to explore.
05A university redesign with five workstreams running in parallel, and an invisible system holding it all together.
06Years of operational memory were about to walk out the door. Here is how it got captured instead.
07A live social campaign, a thousand inbound responses, and no room to pause and think.
Operations Lead Associate, Deloitte Business Operations Services LLP
Content & Marketing Operations Manager, Inkwood Research
Freelance Marketing Operations Consultant, Self-Employed
Recognized for coaching and directing a cross-functional team of analysts and project coordinators to consistently high delivery standards.
Awarded for outstanding program leadership across concurrent Fortune 500 and global enterprise engagements.
A second Spot Award recognizing consistent excellence in project leadership and delivery.
A volunteer led NGO project, and a lesson in why the simplest page is usually the right one.
Helped coordinate cultural events and creative programming for the university community during graduate studies, an early hands on introduction to organizing people around a shared creative goal.